Hardwood Conditioner Kit

Since all of our products are hand made, we do not offer returns. However, customer service is our top priority and we stand by all of our products. If you have an issue or are not satisfied with your purchase, please do not hesitate to reach out to our customer care team and we'll do what we can do make it right.

All orders ship in gift-ready packaging via USPS or UPS.

Our TCHD warranty covers all products for any defects in material or workmanship for a period of 30 days. If you have any issues with your product, please reach out to us so we can work together to resolve your concerns.

All products include a care card with detailed info for how to maintain your board. If you lose the card, follow these simple steps:

WASHING: Hand wash both sides of the board evenly with a warm damp cloth. Never submerge or soak your board in water or use a dishwasher.

CONDITIONING: Use a small amount of conditioner and apply to both sides of the board, including the edges. Let the conditioner absorb and wipe away any excess. Conditioning after each cleaning helps repel foods/liquids and minimize any staining, cracking, and warping that may naturally occur.

STORAGE: Store your board in a flat and dry area away from any extreme hot or cold temperatures.

WARPING: May occur as wood naturally expands and contracts. Routinely conditioning your board is the best way to prevent this, however, even a perfectly maintained board can warp due to several factors such as humidity, how long the timber was seasoned, and the type of wood it’s made out of.